Effective October 3, 2026 · Colombia · Ley 1480 de 2011 (the Colombian Consumer Statute)
This English text is a translation provided for convenience. The relationship is governed by Colombian law, and in the event of any discrepancy, the Spanish version prevails.
Ricardo Puerta Isaza, an individual (natural person), architect and astrologer, based in Bogotá D.C., Colombia.
| Address | Carrera 66 # 107-18, Bogotá D.C. |
|---|---|
| National ID (cédula de ciudadanía) | C.C. 79.589.636 |
| ricardopuerta@ricardopuerta.com | |
| Phone / WhatsApp | +57 310 239 5869 |
I sell two PDF reports, separately. Both are generated from the birth data you enter yourself, and both are delivered in Spanish or in English, as you choose.
The birth chart report. It contains the reading of your birth chart, the transits of the slow-moving planets, your twelve-month calendar, the areas of life active for you, and the 23 zodiacal ages, with yours marked.
The astromap. It is your birth chart projected onto the map of the world, what astrology calls astrocartography. It contains the full map with the lines of the fourteen bodies, eight chapters —one per segment of life— each with its own map and its own text, the crossings between lines, and the cities where each line is active for you, with the distance in kilometers.
Each report is bought and paid for separately. Buying one does not include the other.
I also sell private readings and an electional astrology report. Those are arranged with me directly, and I’ll email you their terms and fees before you pay anything.
Astrology is a tool for self-knowledge and symbolic reading. The report and the readings are not, and do not replace, a medical or psychological diagnosis, a health treatment, legal advice, financial or investment advice, or a guaranteed prediction of future events.
The decisions you make about your life, your health, your money or your relationships are yours. If you’re dealing with a physical or mental health problem, please see a qualified health professional.
The price of each report is shown before you pay, on the purchase page at carta.ricardopuerta.com, in the currency shown there and with taxes included where applicable. That is the price charged; there are no hidden costs and no later charges.
The charge is processed by Wompi, a Bancolombia company. You can pay by credit or debit card, by PSE or Nequi (both Colombian payment methods), or by any other method Wompi supports. Wompi receives your payment information directly: I never see it and never store it.
If you are paying from outside Colombia. Wompi accepts international cards, but the charge is always made in Colombian pesos. The dollar figure shown on the page is a reference, converted at that day’s official exchange rate. Your bank applies its own exchange rate and, where it charges one, its foreign transaction fee, so the final amount in your currency may differ slightly. Wompi does not accept virtual cards: if yours is one, write to me and we’ll arrange another way to pay.
The fee for private readings depends on the country you live in and on the length. I’ll email it to you, together with how to pay, before you book.
The report you buy is generated and downloaded immediately after the payment is approved, and it’s also emailed to the address you entered. If for any reason it doesn’t reach you, write to me and I’ll send it again.
The server where the calculation is done may take up to about a minute to spin up if it’s been idle for a while. That is normal and does not mean anything has failed.
Article 47 of Ley 1480 de 2011 gives the consumer five (5) business days to withdraw from a distance sale. That same article excludes, among other things, goods made to the consumer’s own specifications and services whose performance has already begun with the consumer’s agreement.
Both reports are calculated and written from your own birth data and are delivered on the spot, so they fall within those exceptions. By buying either of them, you accept that performance begins immediately and that the right of withdrawal therefore does not apply.
What I do anyway, beyond what the law requires of me. If the report you bought is not generated, arrives incomplete, arrives in a language you did not ask for, or has a calculation error that is my responsibility, I’ll correct it and resend it at no cost. If it’s still not right, I’ll refund your money. Write to me within thirty (30) days of the purchase.
This does not affect the statutory warranty under article 7 et seq. of Ley 1480 de 2011, nor your right to request a payment reversal (chargeback) in the cases set out in article 51 of that same law.
The interpretation texts, the maps, the design of the reports, the site and the logo are mine. Buying a report gives you a personal license to read it, keep it and print it for yourself. It does not include the right to reproduce it, resell it, publish it or use it for commercial purposes.
The astronomical calculation is made with Swiss Ephemeris and validated against Solar Fire v9.1.0.
The personal data policy explains how I handle your personal data. The most important part: the app does not store your birth data.
If something didn’t go right, write to me first: almost everything gets worked out by talking it through. I answer complaints within fifteen (15) business days at most.
These terms are governed by Colombian law. As a consumer, you may bring a claim before the Superintendencia de Industria y Comercio and before the competent courts in Colombia.
